Terms & Conditions

Read the Terms & Conditions of Golden Cargo & Shipping LLC, including payment, shipping, insurance, vehicle requirements, transit times, and customer responsibilities.

1. Payment Policy

All shipments must be paid in full in advance before cargo is accepted for shipping.
Golden Cargo & Shipping LLC reserves the right to refuse shipment until payment has been received.

2. Order Cancellation

Customers may cancel their shipment before departure.
If an order is canceled after cargo has been picked up, the customer will be
responsible for all pickup and transportation costs already incurred.
Any applicable fees will be deducted before a refund is issued.

3. Insurance

Ocean shipments transported by CMA CGM or MSC are subject to the shipping line’s policies and available insurance options.
Golden Cargo & Shipping LLC does not provide cargo insurance.
Cargo shipped from Salalah to Bosaso is not insured. Customers shipping on this route do so at their own risk.

4. Vehicle Shipping Requirements

Every vehicle shipment must include:

Original Physical Title
Copy of the Owner’s Passport or Government-Issued ID
Signed Power of Attorney (POA), when required

Vehicles without the original physical title will NOT be accepted under any circumstances.

5. Cargo Inspection & Restricted Items

Golden Cargo & Shipping LLC reserves the right to inspect any shipment before acceptance.

The company may refuse, remove, or report any shipment containing:

Illegal goods
Dangerous or prohibited items
Hazardous materials
Firearms, ammunition, or explosives (unless legally authorized)
Any cargo that violates U.S. laws or the laws of the destination country

Any prohibited items discovered during inspection will be removed and may be reported to the appropriate authorities when required by law.

6. Transit Time

Estimated transit time is up to three (3) months.

Transit times are estimates only and may change due to factors beyond our control, including:

Shipping line delays
Port congestion
Customs inspections
Transshipment delays
Weather conditions
Government regulations
Other operational circumstances

7. Limitation of Liability

Golden Cargo & Shipping LLC is not responsible for delays caused by:

Shipping lines (or other carriers)
Port congestion
Customs authorities
Government agencies
Weather conditions
Vessel schedule changes
Force majeure or any circumstances beyond our control

8. Storage Charges

Customers are responsible for collecting their cargo promptly after arrival.

If cargo is not collected within the allowed free storage period, monthly storage charges will apply until the cargo is collected

9. Customer Responsibility

Customers are responsible for:

Providing accurate shipping information.
Providing all required documents before shipment.
Ensuring all cargo complies with applicable laws and regulations.
Paying any destination charges, customs duties, taxes or fees unless otherwise agreed in writing.

10. Acceptance of Terms

By booking a shipment with Golden Cargo & Shipping LLC, the customer acknowledges that they have read, understood, and agreed to these Terms & Conditions

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